Shipping Policy

For customers in the UK, EU, goods will be shipped from a local warehouse,and if there is no stock in the local warehouse, the goods will be shipped from the China warehouse (no customs duty is required). Orders are normally processed and shipped within 2 business days and your package(s) will be delivered within 4-8 business days.
  • Orders with multiple items may ship separately.
  • We do not ship to PO boxes.
  • Once a package is shipped, you will receive a shipping notification email with a tracking number.
  • If you need help in tracking your package, please contact us at contact@heygears.com.

Shipping Terms

Great news! We've lowered shipping fees to $9.90 for select countries. Effective December 27, 2024.
  • $9.90 shipping (UK, EU: DE, FR, NL, BE, AT, PL, DK) for orders under $399.
  • Free shipping for pre-tax orders $399+ (UK, EU, and select countries).
  • $19 shipping for orders under $399 to all other regions.
（All prices are in US dollars.）

Currently Supported Delivery Areas in the UK and EU

  1. United Kingdom
  2. Germany
  3. France
  4. Austria
  5. Belgium
  6. Croatia
  7. Finland
  8. Greece
  9. Ireland
  10. Italy
  11. Latvia
  12. Lithuania
  13. Luxembourg
  14. Netherlands
  15. Portugal
  16. Slovakia
  17. Slovenia
  18. Spain
  19. Estonia
  20. The Czech Republic
  21. Denmark
  22. Poland
  23. Sweden
  24. Bulgaria
  25. Hungary
  26. Romania
Sales and mailing services are currently unavailable for countries or regions not included above. For any questions, please contact customer service contact@heygears.com directly.

 

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